Quote – Social CRM
December 2nd, 2009
SCRM is an extension to CRM, and Enterprise 2.0 connects with SCRM to take the internal operations of the Social Business to the customers.
Source: Esteban Kolsky
SCRM is an extension to CRM, and Enterprise 2.0 connects with SCRM to take the internal operations of the Social Business to the customers.
Source: Esteban Kolsky